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Custom Engagements

Organizations engage Executive Education to improve performance. If your organization is in need of guidance to tackle business challenges, Executive Education can offer support with custom training programs, consulting, and facilitation services with world-class faculty who have years of valuable experience. 

The Robins School of Business Executive Education division was established more than 50 years ago to help businesses manage long-standing and emerging business challenges. Our success over the years comes from our enthusiasm for business.

We understand what it takes to earn trust and credibility, and we practice what we teach. We extensively analyze your organization and collaborate with you to address and overcome your challenges, and we strive to be your valued resource and partner. The most important measure of our value to your organization is the improvement you see in your own metrics.

Our process includes exploratory meetings and strategic reviews, program design, development and delivery and evaluation.

We have worked with organizations on a variety of projects, such as

  • Development of Professionals, Teams, Leaders, and whole Organizations
  • Communications
  • Strategic Planning
  • Values-based Ethical Decision Making
  • Analytics
  • Negotiations
  • Performance and Talent Management
  • Project Management
  • Customer and Supplier Relationship Management

For more information, contact:

Joanne Even, Business Development Director
Executive Education
jeven@richmond.edu 
(804) 289-8014

Client Testimonials

Medical Service Provider: IT Work Stream

A rapidly growing healthcare services organization was struggling to improve cash flow, improve throughput and patient experience, and decrease uncompensated care. Executive Education identified key performance drivers and examined how their current information systems infrastructure and business processes were contributing to unsatisfactory results. Upon research we recommended a cloud-based, fully supported, integrated electronic health record, billing, and patient engagement platform that enables the organization to improve insight into patient deductible obligations and to redesign and integrate clinical documentation with billing and claim management. The result is a 7 percent increase in revenue, a 50 percent decrease in days in accounts receivable, and a 75 percent decrease in potential revenue lost to collections.

Health Economics Work Stream

An early stage health information technology firm designed a clinical decision support system to guide providers through the prescription and management of pharmacological interventions for a common cause of cardiovascular disease. The organization was struggling to articulate the financial and clinical value of their tool. Executive Education developed a health economic and outcome simulation tool to estimate the value of the decision support system based on published medical research in the context of ongoing health care reimbursement reform initiatives. Using the tool, the firm was able to show substantial return on investment under a variety of reimbursement models that enabled them to develop customized marketing strategies.