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Teaching Faculty

Doug Bosse, Ph.D.

Doug Bosse, Ph.D.

Doug Bosse is an associate professor of management in the Robins School of Business at the University of Richmond. Doug has over 15 years of experience consulting on strategy and organization development issues. He is recognized most for improving his clients’ performance with their strategic trading partners. Doug has managed the successful completion of more than 50 strategic relationship quality projects and has developed new strategy, strategy implementation, process management and organizational structure engagements for clients.

Working with firms of all sizes, Doug has designed and implemented strategic account management programs for ten clients in eight industries, facilitated account planning activities for over 60 cross-functional customer teams, and driven cost reductions through supply chain improvements. Prior to joining UR, he worked as a management consultant and thought leader for Accenture and S4 Consulting. Doug served as an executive officer and director at the nonprofit Strategic Account Management Association for seven years.

Doug received his Ph.D. in strategic management and entrepreneurship from The Ohio State University, his MBA is also from Ohio State University and his BS is from Miami University.


Patti B. Carey

Patti Bowman Carey is an independent consultant focusing on human resources, management, communication, and personal development areas. As a human resources practitioner for over 20 years, she fills her workshops full of real-life examples and workable solutions. She has coached everyone from hourly personnel to CEOs. Patti served as Vice President of Human Resources at East Coast Oil Corporation, headquartered in Richmond, VA for seven years. Before joining East Coast, Patti served as an Area Human Resources Manager with Kraft General Foods, responsible for HR issues for two manufacturing plants and five sales groups throughout the Southeast. Prior to working with Kraft, she held various positions with Dominion Virginia Power over a ten-year period, including positions in training, compensation, and staffing/employment. She holds a masters degree in human resource management from Virginia Commonwealth University and a bachelors degree in business administration from Longwood College.


Jeff Carlson

Dr. Carlson (Jeff) is an Assistant Professor of Marketing at the Robins School of Business (University of Richmond). Jeff earned a PhD from the University of Connecticut, an MA from Purdue University, and a BA from West Virginia Wesleyan College. 

At the University of Richmond, Jeff teaches marketing management, professional selling, sales management, and marketing research at the undergraduate and MBA levels. He has also supervised several MBA Capstone projects, including clients such as Health Warrior, Team-In-Training (Leukemia and Lymphoma Society), and the Virginia Museum of Fine Arts. Jeff also has worked on several independent and executive education engagements, including Collegiate School, and The Restaurant Company (Arby’s). 

Jeff’s research focuses on advertising (online advertising, “green” advertising), salesperson performance, pricing, and marketing strategy. His work has been published in the Journal of Advertising, International Journal of Research in Marketing, and the Journal of Marketing Management, and has been presented at several top-marketing conferences, such as the AMA Winters Educators’ Conference. One of Jeff’s recent articles (2014) was named one of the top three most downloaded articles for 2014 in the Journal of Advertising.

Prior to joining UR, Jeff worked in the consulting industry at Accenture, and as a professional sales representative at TAP Pharmaceuticals. He also worked on a multi-year social/non-profit marketing campaign, including message development, implementation, and assessment. 

Richard Coughlan

Richard Coughlan, Ph.D.

Richard Coughlan serves as an associate professor in the Robins School of Business at the University of Richmond, where he has been a member of the management faculty since 1998. A graduate of the University of Virginia, Coughlan earned an MBA and a Ph.D. in Judgment and Decision Making at the University of Arizona. Prior to graduate school, he spent nearly five years as a sales manager in the hospitality industry, first for Hyatt Hotels and later for The Pebble Beach Resorts. A recipient of the University of Richmond’s Distinguished Educator Award, Coughlan has taught courses on decision-making, negotiations and ethics to audiences ranging from undergraduates to senior executives. His views on business appear regularly in national media outlets including Bloomberg BusinessWeek and National Public Radio.


John H. Earl, Jr., Ph.D.

Dr. John Earl is an Associate Professor of Finance in Robins School of Business at the University of Richmond. Prior to joining the University of Richmond, he was an instructor in the Department of Finance at Arizona State University. Dr. Earl has worked with many Richmond firms including Ethyl Corporation, Tredegar Corporation, Dominion Resources, and K95 Radio Station. His professional designations include the CFA, CLU, CHFC, CFP, CIC, ARM.


Marshall Geiger, Ph.D.

Marshall A. Geiger, PhD, CPA, is a Professor of Accounting and past holder of the Jennings Chair in Business at the Robins School of Business at the University of Richmond. Marshall is currently serving as the Academic Fellow in Accounting in the Office of the Chief Accountant at the Securities and Exchange Commission (SEC). He has also served as an honorary Professor of the Faculty of Business and Law at Deakin University in Australia.

Dr. Geiger has substantial experience in developing and presenting accounting and business courses at the University of Maine, University of Rhode Island, University of Florida and the University of Richmond.  He graduated from Penn State University in 1988 with his PhD in accounting and has since published over 70 articles and a research monograph on various topics in accounting, auditing and accounting education.  Marshall has been recognized as the most prolific accounting scholar among all accounting PhDs graduating worldwide in 1988 and holds appointments on five editorial review boards for scholarly journals in the US and internationally. Marshall has delivered over 50 educational and research seminars on topics in accounting and auditing in numerous countries and has considerable experience teaching in Executive MBA programs.


Jeff Harrison, Ph.D.

Dr. Jeff Harrison is the W. David Robbins Chair of Strategic Management in the Robins School of Business at the University of Richmond. Prior to his current appointment, he served on the faculty at Cornell University. Dr. Harrison's research interests include strategic management, entrepreneurship and business ethics, with particular expertise in the areas of mergers and acquisitions, diversification, strategic alliances and stakeholder management. Much of his work has been published in prestigious academic journals such as Academy of Management Journal, Strategic Management Journal and Journal of Business Ethics. He has authored or coauthored six books. In addition, Dr. Harrison has served on several editorial review boards, including Academy of Management Journal and Academy of Management Executive, and currently, Strategic Management Journal. He has also provided consulting to many companies on a wide range of strategic, entrepreneurial and other business issues.


Edward E. Jones, Ph.D.

Dr. Edward E. Jones is the facilitator of each of the popular and well attended Train-the-Trainer workshops. A leader in the train-the-trainer field, he is considered to be the field's most experienced and dynamic trainer. He has conducted Train-the-Trainer programs for the American Institute of Banking, Apple Computer, Colonial Williamsburg, Digital, Dun & Bradstreet, General Electric, Mayo Clinic, M.C.I., Pebble Beach Resorts, Procter &Gamble, Walt Disney World and many more. He is a member of the National Speakers Association and the American Society for Training and Development (ASTD). On repeat occasions, Ed Jones has scored a perfect "10" evaluation rating from every participant in his workshop.


Jeanette (Nettie) Meluch

Jeanette (Nettie) Meluch is an Associate Professor of Management Development at the Robins School of Business. She is involved in ongoing research to discover and test today's best practices in management and leadership, and she consults and trains in the areas of leadership, team development, motivation, communications and Myers-Briggs®. With more than 15 years of experience in the public and private sectors, she brings a wealth of experience, expertise and insight to her programs. A consistent stand-out in generating results, glowing participant evaluations and insightful follow-ups, Meluch provides education and consultation to successful and innovative regional and Fortune 100 firms.


Bob Piazza

Before joining University of Richmond in 2011, Bob worked in Human Resources in various manufacturing sector companies for more than 30 years.  From 2005 to 2007, he was Vice President of Talent Management at Danaher Corporation.  In 2007, he was appointed Vice President of Human Resources at Danaher Tool Group.  In 2010, Danaher and Cooper Industries created a joint venture called Apex Tool Group, LLC, and Bob was appointed Vice President of Human Resources of the JV, which had sales of $1.3 billion, and employed 8,000 people in 16 countries.

Bob is adept at discovering performance and behavior strengths and opportunities in people and organizations, creating robust plans for talent improvement, and leading change, all of which demand broad and deep communications skills.  He teaches Organizational Behavior, Strategic Talent Management, and Business Communications in the Robins School of Business’ MBA program. 

He earned a Bachelor of Arts in Communications and Literature from Pace University, and a Master of Management from Rensselaer Polytechnic Institute.


Randle D. Raggio, Ph.D.

Randy Raggio is an associate dean, director of The Richmond MBA, and an assistant professor of marketing at the Robins School of Business at the University of Richmond. Randy has extensive professional experience as a consultant with Andersen Consulting (now Accenture), where he worked on projects for Freeport-McMoRan, USAA and International Shipholding Corporation. He also was the marketing director for Kidpower, the toy company that marketed products such as the Funnoodle (the long foam swimming pool “noodles”).  He has produced more than 13 commercials that have aired on national cable TV and appeared on QVC three times. At Richmond, he has worked with clients such as Wells Fargo, MeadWestvaco, McKesson, Altria, Essentra Porous Technologies, Luck Companies, Virginia Department of Health, Carolinas/Virginia Minority Supplier Development Council, Virginia Council of CEOs, and has supervised student projects at Hamilton Beach, Ledbury, Car Lotz, Child Fund International, Interbake and Lavanila.

His primary areas of expertise are customer experience and consumers’ relationships with brands. He has provided commentary for and has been quoted in Business Week,,, and the Houston Chronicle. His research has appeared in Harvard Business ReviewJournal of Brand Management, Journal of Public Policy & Marketing, Journal of Consumer Marketing, Journal of Product and Brand Management, Journal of the Academy of Marketing Science, European Journal of Marketing and International Journal of Advertising. He is on the editorial review board of Journal of Public Policy & Marketing.

Randy received his Ph.D. in marketing from The Ohio State University. He was previously Assistant Professor of Marketing at LSU in Baton Rouge, LA, and Director of the Jack C. Massey Graduate School of Business and Instructor of Business at Belmont University in Nashville, TN.  


Roger R. Schnorbus

Roger Schnorbus is Executive-in-Residence and Visiting Professor of Management at the University of Richmond's Robins School of Business, where he teaches courses in Strategic Management and Mergers/Acquisitions at both the undergraduate and MBA levels. Prior to joining the Robins School, Mr. Schnorbus worked for the Campbell Soup Company for 30 years, where he held various managerial positions, including Vice President of Product Development and President/CEO of Mrs. Paul's Kitchens.  While heading Product Development, he was a leader in moving Campbell from a manufacturing based firm to becoming marketing driven.  He holds an MBA from the Wharton School, University of Pennsylvania.


Tom Shields, Ph.D.

Dr. Shields is on the faculty at the Jepson School of Leadership Studies and is director of the Center for Leadership in Education at the University of Richmond. He is also co-director of EduLead, a partnership between the University of Richmond and Virginia Commonwealth University. He is an instructor at the Sorensen Institute for Political Leadership at the University of Virginia, teaching in the College and High School Leaders Programs. At the Jepson School he has taught courses on the Political Context of Leadership, Foundations of Leadership, Histories and Theories of Leadership, and Leadership and Analyzing Public Policy. He also has taught leadership courses in the Robins School of Business, the Executive Education department, and the Osher Institute at the University of Richmond and in the Master’s of Information System at Virginia Commonwealth University. His research areas include minority political involvement in the suburbs of the South, youth civic engagement in a democratic society, and turnaround leadership and succession in K-12 education. He has published articles in Academic Exchange Quarterly, Journal of Black Studies and Politics and Policy and has presented at numerous academic conferences across the Commonwealth and nation.

He received a Bachelor of Arts degree in History with minors in English and Political Science from the University of Scranton, where he was a Special Jesuit Liberal Arts scholar. He holds a Master of Arts in Teaching and doctorate in Public Policy and Administration from Virginia Commonwealth University. During his doctoral work he was the recipient of two distinguished graduate fellowships. In 2006 he was a recipient of the Top 40 under 40 Award from Style Weekly. He was also named a Professor of the Semester Award by the students of the Jepson School.

In addition to his teaching and scholarship, Tom is involved in Virginia politics and policy and community service in the greater Richmond area. His political experience includes work as a legislative assistant for Congressman Bobby Scott. He also was one of the original authors of the mayor at-large proposal for City of Richmond. He sits on several commissions and boards in the greater-Richmond area and served as a member of the Transition Committee on Local Government for Governor-elect Tim Kaine. 


Steve Thompson, Ph.D.

Steve Thompson is an associate professor of management systems in the Robins School of Business at the University of Richmond. Steve has over ten years of experience in management and consulting in healthcare and financial services and five years of experience as a registered nurse and nurse manager. His primary expertise is deploying information technology to improve decision-making and operational efficiencies within and between organizations. He is currently a senior editor of Decision Support Systems, one of the top academic information systems journals.

In addition to publishing in premier management and technology journals, Steve has designed, developed, and implemented technology based solutions to help several clients solve a variety of service delivery problems and decision-making problems. These solutions have included decision support systems to improve patient flow in hospitals, a web-based claims processing solution to help a nation-wide employee benefits company process claims more quickly while reducing labor costs, and a decision support tool to help hospitals improve surgical block time allocations by predicting and balancing demand for operating room time.

Steve received his Ph.D. in operations and information management from the University of Connecticut. His MBA and BS are also from the University of Connecticut.


Jonathan Whitaker, Ph.D.

Jonathan Whitaker is an Associate Professor in the Management Department of the Robins School of Business at the University of Richmond. His primary teaching areas are Information Technology and Operations Management, and his primary research area is Business Process Outsourcing and Offshoring. He holds a PhD from the University of Michigan, an MBA from the University of Chicago, and a BA from the University of Southern California. During his time at the University of Michigan he spent some time analyzing data for the Department of Defense. He is also a member of the American Institute of Certified Public Accountants (AICPA). Prior to his academic career, Jonathan worked 10 years in consulting and professional services with A.T. Kearney and Price Waterhouse, where his clients included Fortune 500 firms Bank of America, DuPont, General Motors, NCR and SuperValu.


Jonathan Wight, Ph.D.

Jonathan Wight, author and consultant, is Professor of Economics and International Studies at the Robins School of Business. Dr. Wight has demonstrated an expansive, exemplary record of achievements in both domestic and international fields. A highly accomplished professor and author of two books and numerous articles, Dr. Wight frequently makes presentations across the country and around the world. He is a renowned guest speaker and is interviewed frequently by the media on topics ranging from the “State of the Economy” to “Federal Reserve Interest Rate Policies”. Dr. Wight’s recent book, Saving Adam Smith: A Tale of Wealth, Transformation, and Virtue (2002), has been proclaimed as one of the most revolutionary approaches to economics in years. Dr. Wight holds a Ph.D. and M.A. in Economics from Vanderbilt University. He also holds a B.A. in Economics and Public Policy Studies from Duke University.

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Executive Education

Robins School of Business
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University of Richmond, VA 23173
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